Shipping policy

Shipping Policy

1. Processing Time
All our handmade beaded bags are crafted with care and attention to detail. Please allow 5-7 business days for order processing before your items are shipped. Custom or made-to-order bags may require additional time; specific timelines will be communicated at checkout.

2. Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and the size of your order. We offer the following shipping options:

  • Standard Shipping: 7-14 business days (domestic)
  • Expedited Shipping: 3-7 business days (domestic)
  • International Shipping: 10-21 business days

Please note that delivery times may vary depending on your location and any customs processing times for international orders.

3. Shipping Providers
We work with reliable carriers, including Trax, to ensure your bags arrive safely and promptly. Tracking information will be provided once your order has shipped.

4. Customs, Duties, and Taxes
International orders may be subject to customs duties and taxes, which are the responsibility of the buyer. Please check with your local customs office for more information on potential charges.

5. Lost or Delayed Shipments
While we strive to ensure timely delivery, please note that delays may occur due to unforeseen circumstances beyond our control, such as weather conditions, holidays, or carrier issues. If your package is delayed or lost, please contact us at 03226696187 (WhatsApp) so we can assist you.

6. Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your address, contact us immediately after placing your order.

7. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Use this tracking number to follow your package’s journey from our workshop to your doorstep.

8. Packaging
Our bags are carefully packaged to prevent damage during transit. Each order is wrapped securely, and we strive to use eco-friendly packaging materials whenever possible.

9. Returns & Exchanges
For information on returns, exchanges, and refunds, please refer to our Return Policy.